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In the fire service, CAD stands for Computer-aided Dispatch. This refers to a system that provides real-time data and support for emergency response operations, enabling dispatchers to efficiently manage resources, track units, and communicate vital information to first responders.

The term "computer-aided" emphasizes how technology assists human operators in processing calls for service, ensuring that necessary information is quickly accessible. It allows for efficient routing of emergency vehicles to incidents, prioritization of dispatched units based on urgency, and integration of various data sources to improve response times and overall coordination during emergencies.

Understanding the role of CAD is fundamental for fire service personnel as it enhances situational awareness, supports decision-making, and ultimately contributes to better outcomes in emergency responses.